Scout Shop Return and Exchange Policy
Thank you for your purchase at our Scout Shop.
Cash back cannot be provided without a receipt. Only even exchanges or Scout Shop Gift Card can be issued if no receipt is presented.
Money returned to the customer must be returned in the manner and original price in which the merchandise was bought (cash, bankcard, credit card, etc.).
To protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we cannot accept a return or exchange (even within the 30 days of purchase) in certain situations, including:
- Products damaged by misuse, abuse, improper care or negligence, accidents, fire, flood or natural disaster
- Products showing excess wear and tear
- Products with a missing label or label that has been defaced
- Products that have been soiled or contaminated
If you have any questions, please contact us.